These Terms of Service (“Terms”) govern your use of vanguardaigroup.com (the “Site”) and the consulting, training, and implementation services (the “Services”) offered by Vanguard AI Group LLC (“Vanguard AI Group,” “we,” “us”). By using the Site or engaging us, you agree to these Terms.
1. Using This Website
The Site is provided for informational purposes. You’re welcome to browse, read, use the ROI Calculator, and contact us. You agree not to:
- Scrape, mirror, or redistribute our content without written permission
- Attempt to breach security, probe vulnerabilities, or interfere with the Site’s operation
- Submit false or misleading information through our contact forms
- Use our content, frameworks (including the Catalyst Engine\u2122), or methodology to train AI models, create derivative products, or resell
- Use any automated tools (bots, crawlers, scrapers) beyond standard search engine indexing
2. Intellectual Property
All content on the Site \u2014 including text, graphics, logos, images, the Vanguard AI Group name, the Catalyst Engine\u2122 methodology, frameworks, and any assessment templates or playbooks we publish \u2014 is the property of Vanguard AI Group LLC and is protected by U.S. and international copyright, trademark, and intellectual property laws.
You may share and quote from our published content with proper attribution and a link back to the original source. All other uses require our prior written consent.
3. Contact and Assessment Requests
When you submit a contact form or request a free AI Opportunity Assessment, you understand that:
- Submitting a form is an expression of interest and does not create a service engagement or contractual relationship
- We’ll respond within 24 hours (usually faster) during business days
- The free Assessment is offered at our discretion and availability \u2014 we may decline or reschedule
- The written Opportunity Scorecard you receive is yours to keep, whether or not you become a client
4. Service Engagements
If you engage us for paid Services (Workshops, Implementation Sprints, or Advisory Retainers), the specific scope, deliverables, pricing, payment terms, timeline, and ownership will be defined in a separate engagement agreement or statement of work (“SOW”). That agreement, not these general Terms, will govern the working relationship.
Published pricing on our Services page is indicative. Final pricing is set in your engagement agreement based on scope.
5. Tools, Third-Party Services, and AI Outputs
Our Services involve configuring and integrating third-party tools (including but not limited to AI models, automation platforms, CRMs, and communication tools). You acknowledge that:
- Third-party tools are governed by their own terms of service, which you’re responsible for accepting and complying with
- AI-generated output (including automations we build on your behalf) can contain errors, inaccuracies, or hallucinations \u2014 every client engagement includes training so your team can review, approve, and edit AI output before it goes to customers or becomes a business record
- You’re responsible for maintaining subscriptions to the tools we deploy on your behalf after your engagement ends
- We do not take responsibility for changes third-party tools make to their pricing, features, or terms after engagement
6. Results, Timelines, and Claims
Published statistics on our Site (such as typical ROI, hours saved, and success rate) represent documented outcomes from past engagements. They are offered as realistic benchmarks, not guarantees.
Your specific results depend on many factors outside our control, including your business’s operational readiness, staff adoption, the accuracy of your data, and your continued use of the systems after implementation. We commit to delivering the scope defined in your engagement agreement \u2014 we do not guarantee specific financial outcomes.
7. Confidentiality
If you share confidential business information with us through the Site or during an engagement, we’ll treat it as confidential and use it only to provide the Services you’ve requested. For paid engagements, a mutual NDA is typically executed as part of the engagement agreement.
8. Disclaimers
The Site and its content are provided “as is” without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement.
Content on our Site \u2014 including the ROI Calculator, blog posts, and educational material \u2014 is for informational purposes and does not constitute professional advice for your specific situation. Always consult qualified professionals (legal, financial, technical) for advice tailored to your circumstances.
9. Limitation of Liability
To the fullest extent permitted by law, Vanguard AI Group LLC, its founders, and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Site, including but not limited to lost profits, lost revenue, lost data, or business interruption.
Our total liability for any claim related to the Site or a Service engagement will not exceed the amount you paid us for the Services in the 12 months preceding the claim, or $1,000 if no Services have been purchased.
10. Governing Law and Disputes
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any dispute arising out of these Terms or your use of the Site or Services will be resolved in the state or federal courts located in Sacramento County, California, and you consent to personal jurisdiction in those courts.
Before filing any legal claim, you agree to first contact us at hello@vanguardaigroup.com to attempt a good-faith resolution.
11. Changes to These Terms
We may update these Terms as our business and the legal landscape evolve. When we do, we’ll update the “Effective” date at the top of this page. Continued use of the Site after changes constitutes acceptance of the updated Terms.
12. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
13. Contact
Questions about these Terms? Email hello@vanguardaigroup.com or write to:
Vanguard AI Group LLC
Sacramento, CA
hello@vanguardaigroup.com